Cancellation & Refund

If you have placed an order and wish to cancel it, you have to inform us before we dispatch your order. Orders once dispatched from our side cannot be cancelled.

You can cancel your order by giving us phone call at +919827031614, +919413848247 or email us at healthstory.indore@gmail.com referring your order number you wish to cancel in the subject bar.


REFUNDS

We will process your refund within 5-7 working days, after receipt of the product by us. Refund will be processed based on the mode of payment of the order as mentioned below.

It may take up to 7-10 working days for respective banks to process the refund and reflect it in your credit/debit card statement or net banking account. Please get in touch with your bank directly in case of any delays post confirmation of cancellation/refund.

Charges that will not be refunded include, TDR & shipping charges.

There will be no refunds for delivered orders.