Shipping & Returns

SHIPPING & HANDLING

Dispatch / Handling Time

We are in the best practice of dispatching orders, as we dispatch orders the same day we receive them.

In our everyday routine, orders placed before 5:00 PM each day are dispatched the same day. Orders placed after 5:00 PM each day are dispatched to the next business day. Likewise, we take 2-3 business days to dispatch an order.

Business Days and Dispatches

Our business days are Monday to Saturday.

Sunday is a holiday and we do not process/dispatch any orders on Sunday’s.

Orders placed after 2:00 PM on Saturday are dispatched on next business day, which is Monday.

Order Tracking

With every order placed by you at healthstory.in we provide shipping docket number which can be used to track order package in transit.

The docket number is provided by the shipping service provider to us and we share it with you. You can track your order package at www.http://healthstory.shiprocket.co by using the shared docket number.

Delivery Time

Delivery of an order is solely dependent upon distance and logistics service we choose to deliver your order. We cannot ensure the exact time period of delivery, yet on an average, it takes 5-7 business days for delivery.

If you believe your order has been delayed more than the expected time period, you can contact us at healthstory.indore@gmail.com or call us at +919827031614 or +919413848247. We will inspect the issue and take the appropriate action.

RETURN OR REPLACEMENT OR EXCHANGE OF PURCHASED ITEM

HealthStory does not accept return/replacement/exchange of delivered orders.