Terms & Conditions
1.1. www.healthstory.in is an Internet based portal owned and operated by Bandhni, a company incorporated under the laws of India, with its registered office at 29/3, New Palasia, Indore - 452001, Madhya Pradesh, India. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Healthstory.in at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.
1.4. Healthstory.in agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form.
2.1. This Website is a platform that facilitates for online sale of merchandise manufactured or distributed by Healthstory.in. The Services are offered to the Users through various modes which shall include, issue of coupons and vouchers that can be redeemed for various services. The purchase of products and services on the Website shall be governed by the Terms of Offer For Sale.
The term Healthstory.in or 'us' or 'we' refers to the owner of the website whose registered office is Bandhni, situated at 29/3, New Palasia, Indore - 452001, Madhya Pradesh, India. The term 'you' refers to the user or viewer of our website.
a. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
b. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
c. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
d. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
e. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
f. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
g. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
i. You may not create a link to this website from another website or document without Bandhni or www.healthstory.in prior written consent.
j. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Eligibility to Use
3.1. The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the system by Healthstory.in for any reason whatsoever. If you do not confirm to the above qualification, you shall not be permitted to avail of the Services or use the Website. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if you are below the age of eighteen (18) years, you may avail the Services provided by Bandhni or Healthstory.in through Your legal guardian in accordance with the applicable laws.
3.2. Healthstory.in reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.
3.3. You shall not have more than one active Account on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring Your Account to another party.
User Account, Password, and Security
4.2. The Website requires you to register as a User by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Healthstory.in of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Healthstory.in cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section 4.2. You may be held liable for losses incurred by Healthstory.in or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.
4.3. The Website also allows restricted access to the Services for unregistered Users.
4.4. You shall ensure that the Account Information provided by you in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.
4.5. If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Healthstory.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Healthstory.in has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website (or any portion thereof).
Intellectual Property Rights
5.1. The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the “Content”) on the Website is owned and controlled by Healthstory.in and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
5.2. The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of Healthstory.in or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of Healthstory.in, the vendor or the third party that may own the Marks.
5.3. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Bandhni owns all intellectual property rights to and into the trademark ” Healthstory.in “, and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
5.4. Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Healthstory.in or thirty party owner of such Content.
Payment Terms and Conditions:
What payment methods do you accept?
www.healthstory.in offers you multiple payment methods. We accept payments via Credit Cards (Visa, MasterCard), and Debit Cards (Visa, MasterCard & Maestro).
Is it safe to shop online using my Debit card or Credit Card?
All Credit Card, Debit Card and Net banking payments are processed through a secure encrypted connection offered by our payment gateway partners.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery.
Are there any hidden charges?
There are absolutely no hidden charges. All taxes and other charges are borne by www.healthstory.in. The prices listed are final and all-inclusive. You only pay the total amount shown in your order summary.
What should I do if my payment fails or is not properly executed?
In case there is a problem while payment, you may try paying again and complete your purchase. If a payment has been made twice, we shall effect a refund within 7 days. Please write to us at firstname.lastname@example.org.
www.healthstory.in 5 day Replacement and Exchanges Policy
Healthstory.in does not offer the option to return or exchange products purchased.
Following products shall not be eligible for exchange or replacement:
- Damages due to misuse of product
- Incidental damage due to malfunctioning of product
- Products that have been tampered with
- Any damage/defect which are not covered under the manufacturer’s warranty
- Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered
The returns policy will not apply in the following cases:
1. Products with tamper proof packaging which have been opened (packaging to be cut or destroyed to access the product).
2. The product has been used or the tags, labels, packaging etc been removed.
3. Products on clearance sale, combo offer, free gifts.
How to return a product
The returns process will typically follow these steps:
1. Write to Healthstory.in about your intention to replacement/exchange. You will receive a confirmation within 2 days.
2. After confirmation, you send back the product to Bandhni, situated at 29/3, New Palasia, Indore - 452001, Madhya Pradesh, India.
3. After inspection of the item, Healthstory.in will approve the replacement or exchange. In case of return the amount will be refunded online or by cheque. In the case of exchange, the item of the chosen type, size or Colour will be shipped to you. Healthstory.in will bear the shipping charges in case of exchange of goods.
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Feedback and Information
Any feedback You provide to this Website shall be deemed to be non-confidential. Healthstory.in shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) Healthstory.in is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Healthstory.in may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Healthstory.in for the feedback under any circumstances.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.healthstory.in (hereinafter referred to as “Website”) is owned by Bandhni, a company incorporated under the Companies Act, 2015 with its registered office at Bandhni, situated at 29/3, New Palasia, Indore - 452001, Madhya Pradesh, India, (hereinafter referred to as “HealthStory”).
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Healthstory.in website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Healthstory.in reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to HealthStory‘s notice or if it is discovered that you are under the age of 18 years.
Your Account and Registration Obligations
Healthstory.in reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Healthstory.in may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
Healthstory.in respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Healthstory.in at email@example.com.
Limitation of Liability
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Rekha Saboo
29/3, New Palasia,
Indore - 452001
Madhya Pradesh, India.
Contact: +919827031614, +919413848247
Time: Mon – Sat (10:00 – 18:00)